Customer reviews of The Trade Car Outlet
At The Trade Car Outlet we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
The Trade Car Outlet
Based on 54 customer reviews
Excellent professional service
By Deana N on 04 July 2017 | Verified purchase
All the staff were friendly and answered my questions and explained everything clearly. There was no hard sell.
By Mark F on 01 July 2017 | Verified purchase
Cannot recommend these guys enough. I had been looking for a Focus ST for a while and was quite particular about what I wanted. Spotted this one at The Trade Car Outlet. I sent an email enquiring about the car and in no time at all received a reply. I couldn't view the car straight away and the reservation idea is brilliant meaning I could view the car a few days later being sure it was still available. On arriving at the garage there was a friendly atmosphere and at no point did I feel pressured into making a purchase. I was left alone to have a really good look at the car and then was allowed to go for a decent test drive, not just a blast up the road, but a full test drive. After the test drive I was given more time to look over the car. After deciding that it was the car for me, everything was dealt with swiftly. On collecting the car everything was perfect. It was clean. 12 months mot and everthing I had asked for was complete. Thankyou very much guys.
Best car buying experience ever!!
By Alison C on 29 June 2017 | Verified purchase
No pressure selling, nice blokes, great car so far!!!
Excellent Service From Start to Finish
By Ashley B on 24 June 2017 | Verified purchase
Excellent service from start to finish. Both Peters that I dealt with were extremely friendly and professional and at no point did I feel pressured as you sometimes get with pushy salesmen. Two genuinely nice guys that made this car purchase the best one I have ever had (and I've had quite a few cars!). The garage is 50 miles from my house but I'm that happy with the service that I received that I will gladly drive the 50 miles again in the future when looking for my next purchase. I will definitely recommend this garage to my friends and family.
Top men selling high quality cars
By Frank G on 20 June 2017 | Verified purchase
I travelled from Ireland and picked up a 2013 fiesta tdi car today. Peter Donnell the manager is probably the best fella I have ever dealt with. I emailed and then called him regarding the car. Very quick to repond and no messing over the phone. Struck a deal based on the car being 100%. Peter Woods from sales picked me up at the local train station. These 2 men are genuine fellas and the car is like a new one. Cannot fault it in anyway. 2 new tyres put on it which were not included in price. Price was very good. Overall I have a car thats is in excellent condition for a very good price. Highly recommend dealing with these two men.
Best car buying experience.
By Jayne P on 30 May 2017 | Verified purchase
Both Peter's were welcoming and no "Pushy" salesmen. Upfront with showing paperwork. Encouraged to ask questions and also to bring somone for second opinion. Very professional and personal at every point of the process. They took my stereo out of my old car and took my old car to auction at no extra cost. 2 new tyres put on after MOT. If I could award them 10 stars I would. Its the best car buying experience I have had in all of my years of driving. Thank you to both Peter's and the rest of the team inc the young man on my test drive and those that gave it valet prior to me collecting.
Vauxhall Viva experience
By Denise M on 15 May 2017 | Verified purchase
I saw a Vauxhall Viva for sale at The Trade Car Outlet through Auto Trader rang the next day to view it very friendly staff and would recommend them to anyone buying a car from them. No pressure to buy what so ever and was a very smooth sale with no hassle.
Easy to deal with
By Kirk W on 04 May 2017 | Verified purchase
From start to finish everything made easy! Treated very well by decent people would always recommend buying a car from these guys helpful polite even picked us up from station! Car absolutely superb! 10/10
Easy and pleasant experience.
By Gareth Bryn W on 23 February 2017 | Verified purchase
I don't normally write reviews but I genuinely believe that Peter and his team at The Trade Car Outlet truly deserves one. From first contact they were great to deal with, not pushy at all and completely up front and honest regarding the Octavia I purchased and the focus I traded in. I live 3 hours away and wanted to visit once only, they sent me a load of photographs, the car was ready in time, as described and good to go! Will definitely recommend and would buy from them again.
An unqualified recommendation!
By Neil M on 22 February 2017 | Verified purchase
I can honestly say that buying a car from The Trade Car Outlet has easily been the single most straight forward car purchase i have ever made. More than that though it was an absolute pleasure to deal with the Peters. They were open, friendly and did everything they could possibly do to make buying and collecting my car a great experience. They operate at the vanguard of customer service and are a great example of what the motor trade can be. Neil - Volvo XC70
The Trade Car Outlet
- 01924 266476
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 14:00|
Please note customers can txt 07943 178691 outside these hours and temporarily reserve a car subject to viewing therefore securing first refusal.